Question 1

How do you ensure the authenticity and quality of your sarees?

Accepted Answer

We partner directly with traditional weaving clusters across Varanasi, Kanchipuram, and Paithan. Every piece is hand-inspected for yarn strength, zari finish, and drape before reaching our stores.

Question 2

Can I try and drape sarees in store before buying?

Accepted Answer

Absolutely. We welcome you to visit any of our 8 stores across Nalasopara East, Virar West, Bhayandar East, and Goregaon West. All stores open daily, 10:00 AM to 9:00 PM. Our stylists will gladly drape pieces so you can see the fall and color against your skin.

Question 3

How does the 7-day exchange policy work?

Accepted Answer

If you order online or buy in store and wish to exchange for another color, weave, or design, you may do so within 7 days of delivery, provided the saree remains unused with tags and unstitched blouse intact.

Question 4

Do you offer matching blouse stitching and fall-pico?

Accepted Answer

Yes! In store, our master tailors provide customized blouse stitching with custom necklines, padding, and traditional piping, alongside same-day fall-and-pico service.

Question 5

How long does delivery take across India?

Accepted Answer

Orders are processed and dispatched within 24 to 48 hours. Mumbai metropolitan deliveries arrive within 1-2 business days; deliveries to other parts of India take 3-5 business days via insured express couriers.

Question 6

Can I inspect the saree on a live WhatsApp video call?

Accepted Answer

Yes! Our Nalasopara flagship stylists regularly host video calls. We display the pallu, border, and weave under natural lighting so you know precisely what you are ordering.

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